TinyTap Seeks Community and Support Manager

 

TinyTap, an award-winning DIY platform for creating interactive lessons and educational games, is looking for a Community and Support Manager. This is your chance to help revolutionize education with one of the most promising startups in the global EdTech arena!

Key responsibilities

  • Manage TinyTap’s community of parents and educators, and turn satisfied customers into ambassadors by providing them with timely, professional responses
  • Become the company’s voice: know about TinyTap’s latest developments and market them to customers according to their needs
  • Discover marketing, sales, and/or product opportunities worth leveraging
  • Manage and monitor customer presence via email, blog and social media
  • Draft engaging content for social media channels
  • Work side-by-side with marketing, content manager, customer success, product manager, etc
  • Track and respond to mentions of TinyTap online

 

Requirements

  • Native English – MUST, additional languages are an advantage
  • Customer-service oriented
  • Excellent verbal and written communication skills
  • Tech savvy, including vast experience with social media (either from a previous role or as a heavy user)
  • Attention to detail
  • Can-do attitude
  • Candidates with background in education – advantage

To apply, send your CV, writing samples and a cover letter to: jobs@tinytap.it

with the subject line “Community and Support Manager”

 

 

 

 

 

category: Uncategorized

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